Residence » EUROPE » Leonardo Lodges Wins Hospitality HR Public Award for Excellent Employer Engagement
Sunday, November 24, 2024
Leonardo Lodges has been acknowledged for its excellent presence and engagement on kununu, the main employer assessment platform within the German-speaking world. Due to a surge in critiques, an improved total score, and a better suggestion price, the lodge group was honored with the Hospitality HR Public Award. The award ceremony passed off throughout the Hospitality HR Summit, hosted by the German Lodge Academy (DHA). These annual awards are organized by the DHA in partnership with the German Lodge Affiliation (IHA) and kununu.
The accolade highlights Leonardo Lodges’ dedication to clear communication and fostering robust connections with each workers and candidates. The group excelled in key choice standards, together with the amount of critiques, enchancment in kununu scores, and lively engagement via feedback.
“kununu is of strategic importance to us,” said Anke Maas, Human Sources Director Central Europe. “We analyse which hotels get good feedback. By the same token, we also look at feedback that is less good. We use these findings to instigate any necessary measures. It ultimately comes down to one simple formula. Satisfied employees equal satisfied guests. This award confirms that we are on the right road. It also constitutes external recognition that employee satisfaction is a key corporate goal.”
Over the previous 12 months, Leonardo Lodges has added roughly 230 new critiques, bringing its whole to 616. Its kununu rating has proven a exceptional enchancment, rising from 3.0 to three.4, whereas the advice price soared from 60% to 79%. This achievement underscores the constructive impression of worker satisfaction, loyalty, and motivation inside the firm. Regardless of fast progress and an enormous community of lodges and workers, Leonardo Lodges has maintained an in depth, people-centric method, incomes widespread appreciation on kununu.
“The reviews on kununu provide us with an authentic insight into the Leonardo Family and into the diversity of our hotels,” added Annika Kalthoff, Supervisor of Employer Branding & HR Advertising and marketing. “This allows us to identify problem areas in a timely way and to implement targeted improvements. Active responses to feedback and dialogue with our staff are vehicles for the creation of a culture of open networking. This is of benefit both to us and to the employees.”