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Jordan’s Queen Alia Worldwide Airport Earns Prestigious ‘Most Enjoyable Airport’ Award In The Center East For Second Time
Sunday, March 16, 2025
Queen Alia Worldwide Airport in Jordan has been named the “Most Enjoyable Airport in the Middle East” for the second consecutive yr, showcasing its excellence in passenger expertise.
Queen Alia Worldwide Airport (QAIA) has as soon as once more been acknowledged because the “Most Enjoyable Airport in the Middle East,” marking its second consecutive win. This prestigious award displays the airport’s unwavering dedication to delivering an impressive journey expertise.
On Tuesday, the Airport Worldwide Group (AIG) introduced that the Airports Council Worldwide (ACI) awarded this distinction primarily based on the outcomes from the 2024 Airport Service High quality (ASQ) survey.
Along with this honor, QAIA has additionally renewed its Degree 3 Buyer Expertise Accreditation from ACI, which is legitimate till February 2026. This renewal underscores the airport’s dedication to sustaining worldwide requirements and greatest practices.
According to its dedication to steady enhancement, QAIA has rolled out a complete buyer expertise technique. This consists of introducing modern initiatives throughout seven key areas of the ASQ program, equivalent to buyer understanding, technique, measurement, course of enchancment, governance, airport tradition, and repair design/innovation.
AIG CEO Nicolas Deviller highlighted that these milestones are a testomony to QAIA’s ongoing efforts to refine passenger experiences and create a welcoming ambiance.
QAIA earned the title of “Most Enjoyable Airport” for the primary time in 2022 by way of ACI’s Departing Passenger Survey, which identifies the highest 5 p.c of airports in every area. The award celebrates the airport’s excellence in providing a seamless journey expertise, with top-notch procuring, eating, leisure choices, and environment friendly wait occasions.
