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Emirates Group Najm Chairman’s Awards 2024 Acknowledges Distinctive Workers for Excellent Dedication
Thursday, November 21, 2024
On a cold night in November at JFK Airport, Raphael Teixeira was finishing his traditional shift when he observed an deserted piece of floor help tools beginning to smoke and burst into flames. He instantly acknowledged the severity of the scenario and acted swiftly to place out the fireplace, stopping potential injury to close by plane and making certain the security of everybody on board.
Raphael displayed outstanding calm and precision throughout this crucial second, exemplifying the dedication seen amongst Emirates Group workers who persistently go above and past to make a major impression on the corporate, their colleagues, and the {industry} at giant.
Raphael’s act of bravery and fast pondering is likely one of the tales highlighted within the 2024 Najm Chairman’s Awards, celebrating Emirates Group workers throughout six classes together with buyer expertise enhancements, innovation, and contributions to the Group’s environmental, social, and governance (ESG) objectives, significantly emphasizing a tradition of security.
The awards ceremony occurred right now at Emirates Group Headquarters, presided over by His Highness Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Govt of Emirates Airline & Group.
The nominations for the Najm Chairman’s Award underwent an intensive analysis course of earlier than last alternatives had been made, recognizing 22 people and groups this yr for his or her excellent contributions. Listed here are their tales:
Revitalizing the Emirates Fleet
In August 2022, Emirates initiated the most important fleet retrofit within the {industry}, recognized internally as ‘Project Phoenix’. This bold year-long mission concerned meticulous planning, testing, and innovation, culminating within the set up of recent Premium Economic system cabins and an entire refresh of all plane interiors. The groups devoted over 30,000 man-hours to disassemble and refit the interiors of Emirates A380s and Boeing 777s. This retrofit is anticipated to increase the fleet’s lifespan by over a decade and units a pioneering customary for inside upgrades industry-wide.
Advancing Emirates’ Retail Operations
The Emirates Income Optimisation staff launched a modernization effort for the airline’s retail capabilities, introducing a New Distribution Functionality (NDC) Gateway. At present, this method is utilized by 1000’s of commerce companions, enabling distinct product and pricing choices and serving to hundreds of thousands of shoppers choose Emirates for his or her journey wants. The mission has considerably expanded Emirates’ distribution community and enhanced the visibility of its top-tier services and products worldwide.
Enhancing Effectivity in Flight Operations
The Emirates Flight Operations staff recognized a method to optimize prolonged arrival procedures, successfully decreasing flight distances and gas consumption. Collaborating with Dubai Air Navigation Providers, they safely carried out diminished arrival protocols, setting a worldwide instance and inspiring the adoption of those environment friendly practices globally.
Main Sustainability Initiatives at dnata Journey
Lara Seymour of dnata Journey has led a number of initiatives geared toward decreasing carbon emissions. She established the sustainability observe inside dnata Journey Group, which spans over 15 firms throughout 16 nations. Her initiatives embrace optimizing bus routes in Dubai to lower emissions by 40%, enacting a accountable journey coverage, and beginning an animal welfare observe. Her work not solely led to vital emission reductions but additionally helped dnata Journey Group earn IATA’s Environmental Administration Certification.
Enhancing Journey for Folks of Willpower
The Emirates Airport Passenger Providers staff, together with the Buyer Affairs staff and Dubai Worldwide (DXB), has improved journey accessibility for Folks of Willpower at Terminal 3. Initiatives equivalent to sunflower lanyards and journey rehearsals for neurodivergent passengers had been launched, offering these people with precedence boarding, personalised help, and an opportunity to familiarize themselves with airport processes earlier than precise journey. These efforts culminated in a real-life expertise and familiarization flight in April 2024 for 30 UAE households with neurodiverse kids.
Emirates Group continues to have fun and reward the outstanding abilities inside its workforce by means of the Najm program, with the Chairman’s Awards representing the top of recognition inside the group. Within the final monetary yr alone, over 21,000 Najms had been awarded, totaling greater than AED 2 million in worth.
